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Commission Terms of Service
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Revised 01-31-2023
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These Terms of Service are relevant to NONCOMMERCIAL projects only and are subject to revisions, editing, and additions without notice.
Content
- I can draw/paint animals, anthropomorphic/fantasy creatures and humans (although I find humans a bit more more challenging). Please familiarize yourself with my work before ordering a commission.
- The Artist will not handle depiction of illegal activities, sexually explicit (x-rated) materials, hateful images, or trademarked characters without permission from trademark holder. Non-explicit fetish, artistic nudity, violence, gore, and humorously offensive work will be considered on a case-by-case basis. The Artist reserves the right to reject any commission for any reason.
Process and Communication
- Displayed base prices are subject to change according to the complexity, difficulty, size and medium of each individual piece.
- Commissions are a first come, first serve. Clients can request a commissions via the order form. Clients may request up to two commissions at one time. When enough requests have been received Commissions will close until the current queue is completed.
- Clear and concise visual references and/or description of a commission idea must be provided by the Client. Once the commission information is received, the Artist will email the Client to discus the commission in more detail. A preliminary quote will then be provided by the Artist.
- Communications about commissions between the Client and Artist will take place solely through [email protected] OR [email protected] for the purpose of record-keeping and consolidation. The artist will not discuss commissions with a Client using personal note, instant messenger, or public forum.
- The Artist ensures the Client will receive email updates on a commission when necessary. Clients are encouraged to check in when they feel it's necessary for updates, assurance, reminders, or questions. Public updates will also be made via twitter.com (dekeve), furaffinity.net journal (dekeve), and Tumblr (PyrocatProductions)
- Clients will have the opportunity to direct alterations of the work during the sketch/thumbnail stage, and again at the flat color stage (if applicable). Requested revisions that diverge from the Client's original commission description/references may increase the length of time a commissions takes, and will be billed separately. Minor revisions can be made after the commission is complete.
- Critiques and redline corrections for commissions above $200 are welcomed to ensure the best result. Commissions under $200 are considered small works, thus revised sketches are not factored into the price.
- The Artist reserves the right to reject critique and redline pertaining to artistic skill or style preference (i.e. anatomy, coloring style, etc.) or if said critique reduces the artistic quality of the piece.
- The Artist may recycle sketches and preparatory works that were rejected by the Commissioner for other commissions or personal works.
Payment and Refunds
- Payments are accepted in USD only, through Paypal, or Square. The artist will not accept payment in any other form.
- Payments must be made in full within 7 days of invoice before any work is done. Payment plans are available for those greater than $250. Once full payment has cleared, the Client's commission will be added to the Artist's work queue.
- In the event of Client cancellation for sketch commissions, a 50% refund of original payment will be issued during the thumbnail/gesture stage. No refund will be issued if the Client cancels during the clean up stage or after the commission is complete.
- In the event of Client cancellation for all color commissions, a 50% refund of original payment will be issued during the sketch/thumbnail stage. No refund will be issued if the Client cancels during the color/rendering stage or after the commission is complete.
- If the Artist cancels the commission, 100% of the original commission payment in US dollars will be refunded to the Client.
- The Artist reserves the right to cancel a commission and issue a refund due to poor communication, rude or inappropriate behavior, or inability to communicate in clear/effective English.
Copyright and Distribution
- The Artist retains ALL the rights to the commissioned artwork, including the right to make prints and merchandise, and to alter the commissioned work to make it more generic for print at the Artist’s discretion. Image rights can be negotiated for an added fee (2-3x the base price, depending on the application).
- The Artist retains the right to display all commissioned work on any personal website, gallery, or journal. If the commissioned work is a time-sensitive gift the Artist may delay public showcase at the request of the Client.
- The Client retains all rights to their respective characters. This does not allow them rights to the commissioned image
- The Client may not profit from the artwork beyond the resale of a physical original painting or drawing (traditional media, not digital). This includes the sale of the digital files, rights to the image or minting Non-Fungible Tokens (NFTs).
- The Client may create up to three prints for personal use (display in their home or as gifts). Client may also resize or crop the artwork to create icons, wallpapers, or other graphics to be used in non-commercial digital format, but the Client cannot alter the artwork itself. The Client may also upload the artwork to their personal website or gallery accompanied by a credit line to the Artist, and it must not be any high resolution or unwatermarked version of the artwork.
The Client must read, understand and agree to all the above terms before entering into an agreement with the Artist. By sending payment, the Client agrees to the above terms.
All Artwork & Content © Helen Lauzau